Customer service is often perceived as inconvenient and annoying. BBE Social is the solution for every webshop owner. If you want daily email responses, clear communication with your customers, and the lowest possible refund rate, BBE Social is the company you are looking for. Confidently outsource your customer service to BBE Social so you can focus on growing your business.

Our Mission:
Facilitating and supporting webshop owners in communicating effectively and qualitatively with their customers.

Our Vision:
Delivering better daily communication that enables short-term business growth based on a positive and satisfying customer experience.

BBE Social is committed to turning negative customer experiences into positive ones, helping take your webshop to the next level by responding to your mailbox at least once a day and always seeking the best solutions for both customers and businesses.

In addition to customer service, we handle Klarna and PayPal issues daily. Preventing a hold is always better than curing it. We also fully support live chat services on your website.

Besides perfectly formulated Dutch emails, we communicate with your customers in German, Swedish, Danish, English, and more.

We work with our own system, allowing your mailbox to be linked within minutes so we can start immediately. You will receive reports on handled emails, refund rates, and Klarna and PayPal cases.

BBE Social is available 24/7, allowing you to confidently outsource customer service without worry.